Reflecting on 2024 and Looking Ahead: A Year of Growth and Innovation at Proof Positive

As we step into 2025, it’s essential to look back at the milestones and achievements that defined 2024 for Proof Positive. This past year has been transformative, marked by significant product enhancements and inspiring success stories from our valued customers.

Elevating the ePortfolio Experience

In 2024, we introduced several key features to our ePortfolio platform, aiming to streamline processes and enhance user experience:

Intelligent Gap Analysis: This tool allows assessors to identify learning gaps efficiently, enabling targeted interventions and personalised learning pathways.
Enhanced Messaging System: Our revamped messaging capabilities include user-dedicated inboxes, group messaging with BCC options, file attachments, and rich text formatting. These improvements have facilitated better communication between assessors and learners.
Advanced Reporting Features: Our customisable reporting system provides digestible insights that help institutions monitor progress and outcomes effectively.

Customer Success Stories: Empowering Learning Journeys

Our clients’ achievements are a testament to the platform’s impact:

Crown Office & Procurator Fiscal Service: Over the past eight years, they have enrolled more than 120 candidates in their Modern Apprentice program using Proof Positive. The platform’s ease of use and robust support have been pivotal in their ongoing success.
Comhairle nan Eilean Siar: Their training officers have found Proof Positive to be a highly effective tool, simplifying navigation, tracking standards, and securing evidence. The system has promoted regular communication and feedback between candidates, assessors, and internal verifiers, proving invaluable during the assessment process.

Spotlight on VSA: Empowering Growth in Social Services and Healthcare:

Kerry Armitage, an employee at VSA, pursued the Social Services and Healthcare Modern Apprenticeship SCQF Level 7, demonstrating a commitment to exceeding the qualification requirements for her SSSC Registration.

Kerry’s ambition to transition into a Team Leader role reflects her dedication to personal and professional growth, supported by VSA’s focus on developing future leaders. The structured approach provided by the Proof Positive ePortfolio boosted Kerry’s confidence by offering a clear and tangible way to track her progress.

Kerry’s involvement in promotional activities for the SSSC Modern Apprentice programme and VSA’s social media campaigns highlights the transformative impact of continuous learning and development within the organization.

Insights from Our Blog: Thought Leadership and Industry Trends

Throughout 2024, our blog served as a platform to share knowledge and insights:

Boosting Sustainability through IT: The Key to a Greener Future: We explored how integrating sustainable practices within IT can contribute to environmental conservation and operational efficiency.
An Easy Read Guide to Everything You Wanted to Know About AI: This article demystified artificial intelligence, discussing its applications and implications in the education sector.
Unlock Strategic Growth with Proof Positive: The Business Case for Portfolio System Transformation: We highlighted how adopting advanced portfolio systems like Proof Positive can drive strategic growth and operational excellence.

Customer Support

Since launching our customer support portal, we have been able to gauge customer satisfaction rates, which reached an impressive 98% across all customers in 2024. Your feedback is the foundation of our progress, and we are grateful for your trust and collaboration.
Our weekly customer drop-in sessions have been a resounding success, providing administrators, assessors, and verifiers with a valuable opportunity to attend open forums where they can ask questions, listen to peers, and engage directly with our team for timely support. While these sessions complement the ability to raise queries via our support portal, review sessions, and other dedicated resources, they have become a cornerstone of our community engagement. Looking ahead, we plan to pilot similar sessions for candidates, and once evaluated, we’ll determine how best to extend this support, adjusting frequency or format based on their needs.

While these sessions complement the ability to raise queries via our support portal, review sessions, and other dedicated resources, they have become a cornerstone of our community engagement. Looking ahead, we plan to pilot similar sessions for candidates, and once evaluated, we’ll determine how best to extend this support, adjusting frequency or format based on their needs.

A Look Ahead

All of these changes, both big and small, come directly from customer feedback. We’re committed to continuously improving the platform in ways that make your life easier and your work more efficient. We can’t wait for you to experience these enhancements—and we’re just getting started!

In the first quarter of 2025, we are introducing a new evidence flow feature to enhance and simplify the assessment process with lockable “sections.” This improvement will offer assessors greater control and clarity over submissions while maintaining flexibility for learners.

Since launching our customer support portal, we have been able to gauge customer satisfaction rates, which reached an impressive 98% across all customers in 2024. Your feedback is the foundation of our progress, and we are grateful for your trust and collaboration.

We encourage you to explore the newly updated pages and keep an eye out for future upgrades. As always, thank you for being part of the Proof Positive community. For more information or questions, feel free to reach out to our team. Here’s to a bright future of smoother workflows and continued innovation.