Engaging Candidates to Use the Proof Positive ePortfolio System

Introduction: The Proof Positive ePortfolio is a powerful tool for tracking and showcasing your progress. Whether you’re familiar with technology or just starting, this guide will help you get comfortable using the system.

1. Start with a Friendly Induction Session

• Overview of the System: Begin with a simple introduction to the ePortfolio, highlighting how it can benefit users. Emphasise that it’s as easy as using a smartphone for social media or online banking.
• Hands-On Demonstration: Walk users through the key features step-by-step, using clear and simple language. Show how to log in, upload documents, and view their progress.
  • Many customers use their ‘demo’ sites for induction and onboarding to ease candidates into using their portfolio and becoming more familiar with it.
• Encourage Questions: Make the session interactive. Allow users to ask questions and practice using the system during the induction.

2. Offer One-to-One Support

• Personalised Assistance: For those who are less confident with technology, arrange one-to-one sessions. This can be done in person or remotely. Tailor the guidance to their specific needs.
• Mentorship Programmes: Pair less experienced users with more tech-savvy peers or mentors who can offer ongoing support.

3. Highlight the Familiarity with Everyday Tools

• Reframe the System as a Familiar Tool: Explain that using the ePortfolio is similar to activities they already do on their mobile devices, like checking emails or updating social media.
• Step-by-Step Guides: Create easy-to-follow guides that compare ePortfolio actions with common smartphone tasks. For example:
  • Uploading a document is like attaching a photo to an email.
  • Logging in is similar to entering a password for online banking.

4. Provide Easy Access to Resources

• Quick Reference Cards: Develop pocket-sized reference cards with basic instructions and tips. These can be kept by the user for quick help when needed.
• Video Tutorials: Promote the Help & Support section of the system, which offers short, simple video tutorials that demonstrate the system’s features. These can be accessed anytime, providing visual learners with additional support.
  • Captions can be switched on within the videos, if reading the text is a preferred way of learning.

5. Promote the Benefits

• Focus on Personal Growth: Emphasise how the ePortfolio helps them track their achievements and progress over time, making it easier to showcase their skills and accomplishments.
• Ease of Use: Reiterate that once they get started, using the system becomes second nature. Highlight how it saves time and makes managing their progress simpler.

6. Create a Supportive Community

• Online Forums or Groups: Establish a community where users can share tips, ask questions, and support each other. This can be a space where they feel comfortable discussing any challenges they face.
• Regular Check-ins: Organise regular follow-up sessions where users can share their experiences, ask for help, and receive updates on new features.

7. Celebrate Successes

• Acknowledge Milestones: Celebrate when users successfully complete tasks in the ePortfolio. This can be done through simple acknowledgments, such as certificates or recognition in group meetings.
• Share Success Stories: Highlight stories of users who initially struggled but became proficient. This can motivate and inspire others who may be hesitant.
  • You can find some inspiration stories on our website: https://www.tryproofpositive.com/blog/

Conclusion: The Proof Positive ePortfolio is designed to be user-friendly and accessible to everyone. By following these tips and taking advantage of the support available, you’ll soon be navigating the system with confidence.